Why Us

Why Choose Drain Master Plumbing & Rooter

When you need a plumber, you need one fast! But you don’t want just anyone – you deserve expert service from a friendly professional at a fair price. Drainmaster has been delivering the kind of service that has earned us a 98% customer satisfaction ranking over twenty years. That number is no joke – we kept track!

A person is working on something in a box.

Your Service Level Guarantee:

1. GUARANTEED WORK:

All of the repairs and installations performed by Drainmaster are backed by a written guarantee. In many cases, we even offer a LIFETIME GUARANTEE on our services!

2. PUNCTUAL SERVICE:

We’re there when we say we’ll be there, and work swiftly and diligently so you can get on with your life. Same day service is available in most cases.

3. FREE FINANCING AVAILABLE, CREDIT CARDS ACCEPTED

Drain Master Plumbing & Rooter offers INTEREST-FREE FINANCING for approved applicants who meet certain conditions. Credit cards are also accepted.

4. RESPECTFUL, RESPONSIBLE, FAMILY-OWNED:

Drain Master Plumbing & Rooter is proud to be family-owned company, and we strive to incorporate those family values into our work every day. Our customers become part of our family, which means we treat them with respect, consideration and friendly appreciation.

5. PROFESSIONALISM:

Besides being experienced, licensed, and insured, Drain Master Plumbing & Rooter plumbers are the trusted choice of Los Angeles property managers, Home Owner Associations, and home owners like yourself. That means that when you have a plumbing problem, you can trust that Drainmaster has twenty years of experience dealing with your particular issue.

6. DIRECT CONTACT WITH THE OWNER:

Owner Alex Farajian will personally deal with any questions or concerns you may have concerning your services. Now try getting that kind of personalized service from Rotor Rooter!

7. TIDY:

You can be assured that your home and business premises will be left in exactly the same tidy state that they were found in – or better!

8. CLEAN-CUT:

Our technicians are polite, friendly, professional and trust-worthy. We’d never send anyone into your home that we wouldn’t want in OUR home.

9. RAPID RESPONSE:

Our team of technicians are available 24/7 throughout Greater Los Angeles. That means that wherever you are, there is a Drainmaster nearby who can respond to your emergency at lightning speed.

10. LA’S BEST PLUMBING SERVICE

Drain Master Plumbing & Rooter is totally committed – maybe even obsessed – with complete customer satisfaction. We want you to rave about your experience with us, and will stop at nothing to make you the happiest plumbing customer on the planet.

11. 24 HOUR SERVICE AVAILABLE FOR YOUR CONVENIENCE:

Plumbing emergencies rarely happen at opportune times. That’s why our service is available 24 hours a day, 7 days a week. Our live operators are standing by after hours, as well as weekends and holidays, to make sure you’re covered!

12. FLAT RATE, UP-FRONT PRICE:

Our up-front, flat-rite pricing leaves no room for surprises. No more wondering if you plumber is taking his sweet time just to jack up the hourly rate. With a flat rate price, you only pay for the work you need done, no matter where you’re located in LA.

13. FREE ESTIMATES

Call Drain Master Plumbing & Rooter for a FREE estimate on all of your plumbing repairs and installations. Experience the best service in Los Angeles first hand.

14. ZERO COST CALL OUT

When you choose Drain Master Plumbing & Rooter to do the work for you, the call out fee is deducted – meaning you only pay for the work done.

15. SPEAK TO A PLUMBER WHEN YOU CALL

Have a question? Our professional plumbers are standing by, ready to assist you with advice and problem-solving tips.